(FLL) Fort Lauderdale International Airport, Fort Lauderdale , Florida – Mr Graham Bainbridge

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admin
Published: October 15, 2009Posted in: Alamo Rent A CarTags: , ,

I used you last year for a hire in the USA and had nothing to pay when I picked the car up. This year I was asked to pay extra for the additional driver and for a roadside recovery service. I agreed to pay the recovery service but not the add driver. To their cridit they did add the driver free of charge in the end. I would have expected however that roadside recovery was automatically included in the rental charge. What would happen if I didn’t take it and broke down?

My Ratings Total 94%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

5

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

5

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

5

How satisfied were you with the price you paid? 1=Poor 5=Excellent

4

How would you rate the over all experience? 1=Poor 5=Excellent

4

Would you use this supplier again?

Yes

Car Rental Company: Alamo Rent A Car

Pick Up Location: (FLL) Fort Lauderdale International Airport, Fort Lauderdale , Florida

Vehicle Received: Sports Utility Vehicle A/C

Date of Collection: Aug 6 2007

Age of Lead Driver: 45-54

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