Had to wait 1 hour for a car to be supplied — no alternative was offered even after asking. Car had brake pedal that needed to be pushed to the floor, warning light for tyre pressure and was due for service.
My Ratings Total 40%
How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent
1
How satisfied were you with the vehicle standard? 1=Poor 5=Excellent
1
How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent
2
How satisfied were you with the price you paid? 1=Poor 5=Excellent
5
How would you rate the over all experience? 1=Poor 5=Excellent
2
Would you use this supplier again?
No
Car Rental Company: Budget Rent A Car
Pick Up Location: (LAX) Los Angeles International Airport, Los Angeles , California
Vehicle Received: Sports Utility Vehicle A/C
Date of Collection: Feb 12 2007
Age of Lead Driver: 55+
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