Despite havng more than one month’s notice Thrifty could not provide the vehicle requested nor an equivalent. A vehicle was promised for "early next day" but was not provided until after 11am.
My Ratings Total 40%
How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent
1
How satisfied were you with the vehicle standard? 1=Poor 5=Excellent
4
How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent
1
How satisfied were you with the price you paid? 1=Poor 5=Excellent
4
How would you rate the over all experience? 1=Poor 5=Excellent
1
Would you use this supplier again?
No
Car Rental Company: Thrifty Car Rental
Pick Up Location: Montreal Trudeau Airport, Montreal, Canada
Vehicle Received: Sports Utility Vehicle A/C
Date of Collection: May 23 2007
Age of Lead Driver: 55+
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