(PHX) Phoenix International Airport, Phoenix, Rest of USA – Mr Bernard Sturt

Collecting our car in CHarleston, no problem with Credit Card. In Phoenix, we had a problem. In both cases my credit card was used for payment but I was not the driver!! Was sorted out, but suggest things are standardised.

My Ratings Total 80%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

4

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

4

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

4

How satisfied were you with the price you paid? 1=Poor 5=Excellent

4

How would you rate the over all experience? 1=Poor 5=Excellent

4

Would you use this supplier again?

Yes

Car Rental Company: Budget Rent A Car

Pick Up Location: (PHX) Phoenix International Airport, Phoenix, Rest of USA

Vehicle Received: Full Size 4dr A/C

Date of Collection: Sep 17 2007

Age of Lead Driver: 55+

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