AS OUR FLIGHT WAS DELAYED, WHEN WE ARRIVED AT SANFORD AIRPORT WE WERE 2 HOURS LATER THAN EXPECTED. MY HUSBAND ASKED THE MAN ON THE AVIS DESK WHAT WE SHOULD DO AND HE SAID GO OUTSIDE AND WAIT FOR A BUDGET SHUTTLE BUS. WE WAITED HALF AN HOUR AND NOBODY ARRIVED. WE THEN NOTICED SOME TELEPHONES WHICH COULD BE USED TO CONTACT THE VARIOUS CAR HIRE COMPANIES. WE TRIED SEVERAL TIMES TO CONTACT BUDGET BUT WERE UNSUCCESSFUL. AFTER ABOUT AN HOUR MY HUSBAND WENT BACK TO THE FIRST MAN HE HAD SPOKEN TO ON THE AVIS DESK WHO ACTUALLY HAD ALL OF OUR PAPERWORK TO HAND. OUR CARHIRE WAS EVENTUALLY SORTED OUT.
My Ratings Total 50%
How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent
1
How satisfied were you with the vehicle standard? 1=Poor 5=Excellent
3
How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent
3
How satisfied were you with the price you paid? 1=Poor 5=Excellent
4
How would you rate the over all experience? 1=Poor 5=Excellent
3
Would you use this supplier again?
May Be
Car Rental Company: Budget Rent A Car
Pick Up Location: Sanford International Airport, Sanford , Florida
Vehicle Received: Compact 4dr A/C (Free upgrade to the Intermediate 4dr)
Date of Collection: Jun 1 2006
Age of Lead Driver: 35-44
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