(TPA) Tampa International Airport, Tampa , Florida – Mr J.K Herbert

The car was supplied to me by U-Save through usrentacar. It had the most miles I have ever seen on a US hire car 25500. On arrival there were 4 cars to chose from! Unlike other renters with many many more. Handing the car in at the end of holiday I noticed the the front tyres were bald around the outer rims! The collection was so slow and the guy printed out a bill which showed I owed the whole amount (which I had already pre paid in the UK) and said he’d made a mistake and asked me to just sign and he would sort it when I returned the car. I waited until he’d reprinted the whole bill with the zero amount showing. Overall a most unsatisfactory experience 17 days at £350.

My Ratings Total 20%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

1

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

1

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

1

How satisfied were you with the price you paid? 1=Poor 5=Excellent

1

How would you rate the over all experience? 1=Poor 5=Excellent

1

Would you use this supplier again?

No

Car Rental Company: U-Save Auto Rental

Pick Up Location: (TPA) Tampa International Airport, Tampa , Florida

Vehicle Received: Full Size 4dr A/C

Date of Collection: Jul 24 2007

Age of Lead Driver: 55+

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