Not quite sure whether your question regarding staff relates to the end supplier (National) or USrentacar staff. I’ve rated it based on National! The National staff were very surly at the airport, but US rentacar staff were extremely helpful and responsive when I had a query/wanted to make an amendment to my booking.
My Ratings Total 77%
How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent
4
How satisfied were you with the vehicle standard? 1=Poor 5=Excellent
4
How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent
3
How satisfied were you with the price you paid? 1=Poor 5=Excellent
4
How would you rate the over all experience? 1=Poor 5=Excellent
4
Would you use this supplier again?
Yes
Car Rental Company: National Car Rental
Pick Up Location: (YVR) Vancouver Airport, Vancouver , Canada
Vehicle Received: Compact 4dr A/C
Date of Collection: Jul 28 2007
Age of Lead Driver: 35-44
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