I had contacted you a couple of times by telephone to assure me no extra taxes/charges would be applied. However I was charged extra for PLC [Premium Location Charge]. As my pick up/drop off location was already known why was I not informed of this?
My Ratings Total 97%
How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent
5
How satisfied were you with the vehicle standard? 1=Poor 5=Excellent
5
How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent
5
How satisfied were you with the price you paid? 1=Poor 5=Excellent
4
How would you rate the over all experience? 1=Poor 5=Excellent
5
Would you use this supplier again?
Yes
Car Rental Company: Thrifty Car Rental
Pick Up Location: (YVR) Vancouver Airport, Vancouver , Canada
Vehicle Received: 7 Seater Minivan A/C
Date of Collection: Aug 2 2007
Age of Lead Driver: 45-54
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