International Dr. (Holiday Inn Hotel), Orlando, Florida – Mr John Haines

This in no way is a reflection on Dollar rent a car, only the branch at Holiday inn on international drive, when I picked the car up, they said it was unmarked, when I looked at it, there wasn’t a single panel that wasn’t unmarked, and the car stunk of tobacco smoke, the first thing I did was to go and buy an air freshener. We also rented a car from Budget at the airport and this was Excellent. I have in the past hired from Dollar and the cars have been good, but not this location. Also this was the third car we have booked with USRENTACAR.CO.UK and has been problem free each time, will now always book with them,

My Ratings Total 54%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

3

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

1

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

3

How satisfied were you with the price you paid? 1=Poor 5=Excellent

5

How would you rate the over all experience? 1=Poor 5=Excellent

3

Would you use this supplier again?

May Be

Car Rental Company: Dollar Rent A Car

Pick Up Location: International Dr. (Holiday Inn Hotel), Orlando, Florida

Vehicle Received: Full Size 2dr A/C

Date of Collection: Nov 8 2007

Age of Lead Driver: 45-54

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