(LAX) Los Angeles International Airport, Los Angeles , California – Mr Brian Kimberley

Mostly always satisfied with Dollar, but this time when I returned the car I found that I had $154.29 to pay $52.64 was fuel that I realised. Obviously I did not read the agreement, but I thought that everything was included in the price I paid – next time I will take this into account and might not use Dollar.

My Ratings Total 84%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

5

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

5

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

5

How satisfied were you with the price you paid? 1=Poor 5=Excellent

4

How would you rate the over all experience? 1=Poor 5=Excellent

3

Would you use this supplier again?

Yes

Car Rental Company: Dollar Rent A Car

Pick Up Location: (LAX) Los Angeles International Airport, Los Angeles , California

Vehicle Received: Convertible 2dr A/C

Date of Collection: Dec 23 2007

Age of Lead Driver: 55+

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