(MIA) Miami International Airport, Miami, Florida – Mr KEITH SMALLEY

We have used this supplier four times previously and have always received an excellent service. Not sure why from the time of arriving and awaiting to be picked up, the processing of the car collection, the lack of courteous from the staff the quality of the vehicle right up to the returning of the vehicle happened this time but we shall not be using this supplier again and would not recommend to other customers.

My Ratings Total 20%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

1

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

1

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

1

How satisfied were you with the price you paid? 1=Poor 5=Excellent

1

How would you rate the over all experience? 1=Poor 5=Excellent

1

Would you use this supplier again?

No

Car Rental Company: U-Save Auto Rental

Pick Up Location: (MIA) Miami International Airport, Miami, Florida

Vehicle Received: 7 Seater Minivan A/C

Date of Collection: Oct 21 2007

Age of Lead Driver: 45-54

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