Washington Dulles Intl Arpt, Washington DC, Rest of USA – Mrs M Marston

THIS COMPANY COST US A FORTUNE. OUR VOUCHER WAS USELESS, THE CAR COMPANY WE WERE SUPPOSED TO COLLECT FROM HAD NO KNOWLEDGE OF OUR ORDER. WE SPENT HOURS TRYING TO SORT THINGS OUT AND THEN HAD TO PAY TOTALLY OVER THE ODDS FOR THE CAR WE EVENTUALLY HIRED. WE WILL BE SEEKING REDRESS AS SOON AS POSSIBLE.

My Ratings Total 20%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

1

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

1

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

1

How satisfied were you with the price you paid? 1=Poor 5=Excellent

1

How would you rate the over all experience? 1=Poor 5=Excellent

1

Would you use this supplier again?

No

Car Rental Company: Dollar Rent A Car

Pick Up Location: Washington Dulles Intl Arpt, Washington DC, Rest of USA

Vehicle Received: Economy 2dr A/C

Date of Collection: Dec 29 2007

Age of Lead Driver: 55+

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