(SFO) San Francisco International Airport, San Francisco , California – Mrs SUZANNE BROWNEVANS

We were not given the OPTION to pay for our own fuel when collecting the vehicle. Upon returning we later discovered that this should have been at our descresion. The fuel should have been $40.00 but we paid $86.00 upfront, maybe make this clearer for next time

My Ratings Total 100%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

5

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

5

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

5

How satisfied were you with the price you paid? 1=Poor 5=Excellent

5

How would you rate the over all experience? 1=Poor 5=Excellent

5

Would you use this supplier again?

Yes

Car Rental Company: Alamo Rent A Car

Pick Up Location: (SFO) San Francisco International Airport, San Francisco , California

Vehicle Received: Sports Utility Vehicle A/C

Date of Collection: Feb 7 2008

Age of Lead Driver: 25-34

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