(LAX) Los Angeles International Airport, Los Angeles , California – Mr Gareth Lewis

As our flight arrived later in the day, the choice of cars we had was very limited (two cars of which niether were of the size/type which we had booked). I spoke to the manager who was very dismissive with a ‘take it or leave it’ attitude. I have used you a few times now and have been happy every time and understand that this isn’t your fault. However, I am planning a similar trip next April with more people and will require two Chrysler Voyagers / Dodge Caravans and I am concerned that we will have the same problem.

My Ratings Total 67%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

3

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

3

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

2

How satisfied were you with the price you paid? 1=Poor 5=Excellent

4

How would you rate the over all experience? 1=Poor 5=Excellent

4

Would you use this supplier again?

May Be

Car Rental Company: Dollar Rent A Car

Pick Up Location: (LAX) Los Angeles International Airport, Los Angeles , California

Vehicle Received: Full Size 4dr A/C

Date of Collection: Apr 5 2008

Age of Lead Driver: 25-34

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