I had trouble booking a car, three times,through Holiday Autos Ireland because of not being open after Saturday 1pm so we moved dates and booking from San Sebastian to Pamlona to fit into our travel plans. Eventualy I booked a week early, arrived in Pamplona and was told by ATESA, the actual agency,that they didn’t have a car for me as Holiday Autos had cancelled my booking. I then had to book a car with Europcar for twice the amount, no choice. I have tried many times by email to get my booking money back. It’s now 5 weeks and counting…lots of incident reports, but no promise or money. Do NOT use them to rent your holiday car, they are UNRELIABLE!
My Ratings Total? N/a
How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent
0
How satisfied were you with the vehicle standard? 1=Poor 5=Excellent
0
How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent
0
How satisfied were you with the price you paid? 1=Poor 5=Excellent
0
How would you rate the over all experience? 1=Poor 5=Excellent
0
Would you use this supplier again?
No
Car Rental Company: Holiday Autos
Pick Up Location: Pamplona Airport, Spain.
Vehicle Received: Compact
Date of Collection: Sept 2009
Age of Lead Driver: 35-44
Was this review helpful?
Related Reviews:
- Malaga (AGP), Spain – Holiday Autos – Mrs Morgan
- Faro (Portugal) – Mr Renazi
- Nice Airport – Mr Bill Payer
- Holiday Autos AGP – Malaga (Spain) Mr Saunders
- Sanford International Airport, Sanford , Florida – Mr Derek John Havers
- Sanford International Airport, Sanford , Florida – Mr Derek John Havers
- St John Airport, St John , Canada – Miss Louise Emerson
- Dublin, Ireland (DUB), Holiday Auto’s – Mr S Gray
- (MCO) Orlando International Airport, Orlando, Florida – Mr David Foster
- (MCO) Orlando International Airport, Orlando, Florida – Mr craig kobierski
