(LAX) Los Angeles International Airport, Los Angeles , California – Mr John Cooper

At Los Angeles there are never enough Alamo staff on duty in mid afternoon. Most West European planes land between noon and 4 pm, hence a rush of customers. There are rarely more than 4 staff on duty at the counters, hence it always involves a wait of more than an hour.

My Ratings Total 80%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

2

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

5

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

4

How satisfied were you with the price you paid? 1=Poor 5=Excellent

5

How would you rate the over all experience? 1=Poor 5=Excellent

4

Would you use this supplier again?

Yes

Car Rental Company: Alamo Rent A Car

Pick Up Location: (LAX) Los Angeles International Airport, Los Angeles , California

Vehicle Received: Compact 2dr A/C

Date of Collection: Sep 30 2008

Age of Lead Driver: 55+

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