(MCO) Orlando International Airport, Orlando, Florida – Mr Brian Spratt

on picking up car was informed that company in uk had gone out of business. had to pay again to hire car and had to hire lower grouped car. problem sorted out via your website (live chat) lisa (excellent customer service) but very disappointed with dollar.

My Ratings Total 40%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

1

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

5

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

1

How satisfied were you with the price you paid? 1=Poor 5=Excellent

1

How would you rate the over all experience? 1=Poor 5=Excellent

1

Would you use this supplier again?

No

Car Rental Company: Alamo Rent A Car

Pick Up Location: (MCO) Orlando International Airport, Orlando, Florida

Vehicle Received: 4×4 7 Seater Full Size A/C

Date of Collection: Sep 20 2008

Age of Lead Driver: 45-54

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