(MCO) Orlando International Airport, Orlando, Florida – Mr M Dugard

We waited for an hour and a quarter to be served and were told that the vechile we ordered was not available! We then had to wait another 45 mins for a vechile to arrive! We landed at 10.30pm and left the airport at 1am. No apology was offered, staff were very poor quality.

My Ratings Total 50%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

1

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

5

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

1

How satisfied were you with the price you paid? 1=Poor 5=Excellent

5

How would you rate the over all experience? 1=Poor 5=Excellent

2

Would you use this supplier again?

May Be

Car Rental Company: Budget Rent A Car

Pick Up Location: (MCO) Orlando International Airport, Orlando, Florida

Vehicle Received: 7 Seater Minivan A/C

Date of Collection: Apr 4 2008

Age of Lead Driver: 45-54

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