(MCO) Orlando International Airport, Orlando, Florida – Mr Paul Mason

I have used usrentacar on my last three trips to Florida and have always found the cars to be excellent. I did find that Alamo were poor though on two areas. Firstly the front desk staff were very pushy for an upgrade even though I had a 4×4, and when I picked up the car (which was the last 4×4 left) it wasn’t the cleanest inside. I am happy with you as a company though and do plan to use you in August, but will avoid alamo and use budget instead! Kind Regards Paul Mason

My Ratings Total 50%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

3

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

2

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

2

How satisfied were you with the price you paid? 1=Poor 5=Excellent

5

How would you rate the over all experience? 1=Poor 5=Excellent

2

Would you use this supplier again?

May Be

Car Rental Company: Alamo Rent A Car via U.S. Rent A Car.co.uk

Pick Up Location: (MCO) Orlando International Airport, Orlando, Florida

Vehicle Received: Intermediate Sports Utility A/C

Date of Collection: May 26 2008

Age of Lead Driver: 25-34

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