(MIA) Miami International Airport, Miami, Florida – Mr KEITH MAXWELL

The Budget booking clerk was unhelpful and incorrectly processed the rental which led to problems at the drop off.Another clerk had to spend 35 minutes putting matters right.

My Ratings Total 54%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

3

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

4

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

1

How satisfied were you with the price you paid? 1=Poor 5=Excellent

4

How would you rate the over all experience? 1=Poor 5=Excellent

2

Would you use this supplier again?

May Be

Car Rental Company: Budget Rent A Car

Pick Up Location: (MIA) Miami International Airport, Miami, Florida

Vehicle Received: Compact 4dr A/C (Free upgrade to the Intermediate 4dr)

Date of Collection: Dec 3 2008

Age of Lead Driver: 55+

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