Took far to long to collect the car we were in a que for over an hour before we got to the front desk. When the first car arrived it want what I had ordered it took two changes and another hour and we still ended up without a convertible ! Overall appalled at budget !!
My Ratings Total 40%
How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent
1
How satisfied were you with the vehicle standard? 1=Poor 5=Excellent
2
How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent
1
How satisfied were you with the price you paid? 1=Poor 5=Excellent
5
How would you rate the over all experience? 1=Poor 5=Excellent
2
Would you use this supplier again?
No
Car Rental Company: Budget Rent A Car
Pick Up Location: (MIA) Miami International Airport, Miami, Florida
Vehicle Received: Convertible 2dr A/C
Date of Collection: May 3 2008
Age of Lead Driver: 25-34
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