I was promised a free upgrade, however instead I was charged an additional amount for the upgrade. They even tried to charge me for extra fuel even though I had a free tank. I was provided an upgraded car that had all the electronic extras, however the main one, the door looking hardly worked.
My Ratings Total 50%
How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent
3
How satisfied were you with the vehicle standard? 1=Poor 5=Excellent
3
How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent
3
How satisfied were you with the price you paid? 1=Poor 5=Excellent
2
How would you rate the over all experience? 1=Poor 5=Excellent
2
Would you use this supplier again?
May Be
Car Rental Company: Budget Rent A Car
Pick Up Location: (FLL) Fort Lauderdale International Airport, Fort Lauderdale , Florida
Vehicle Received: Compact 4dr A/C (Free upgrade to the Intermediate 4dr)
Date of Collection: May 25 2008
Age of Lead Driver: 18-24
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