(LAS) Las Vegas McCarran International Airport, Las Vegas, Nevada – Mr K SMITH

I was set up with a car from Alamo, on the boucher it told me the price I paid included insurance, first tank of gas etc but Alamo chrged me straight away for the first tank of gas and then argued with me in an agressive way. I feel I have been double charged and recieved some aggressive customer care.

My Ratings Total 47%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

1

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

4

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

1

How satisfied were you with the price you paid? 1=Poor 5=Excellent

4

How would you rate the over all experience? 1=Poor 5=Excellent

3

Would you use this supplier again?

No

Car Rental Company: Alamo Rent A Car

Pick Up Location: (LAS) Las Vegas McCarran International Airport, Las Vegas, Nevada

Vehicle Received: Convertible 2dr A/C

Date of Collection: Apr 29 2008

Age of Lead Driver: 25-34

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