(MCO) Orlando International Airport, Orlando, Florida – Mr D Smith

They had no vehicles ready for hire and we were unfortunate in that we got a trainee agent who was unsure how to handle our contract. He could get no help from more experience agents and it took close to 2 hours to pick up the vehicle.

My Ratings Total 57%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

1

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

4

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

2

How satisfied were you with the price you paid? 1=Poor 5=Excellent

4

How would you rate the over all experience? 1=Poor 5=Excellent

3

Would you use this supplier again?

May Be

Car Rental Company: Budget Rent A Car

Pick Up Location: (MCO) Orlando International Airport, Orlando, Florida

Vehicle Received: Full Size 4dr A/C (Free upgrade to the Premium 4dr)

Date of Collection: May 8 2008

Age of Lead Driver: 55+

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