WE WERE ONLY DISSATISFIED BECAUSE OUR CAR THAT WAS ORDERED WAS NOT AVAILABLE AND WE WERE OFFERED A BIGGER CAR AS A FREE UPGRADE BUT THIS CAR WAS IN A QUEUE TO BE CLEANED AND AFTER WAITING AROUND FOR 30 MINUTES AND THE CAR STILL HAD NOT BEEN CLEANED, THE MANAGER FOUND ANOTHER CAR FOR US. THIS CAR LACKED 2 FEATURES WHICH WE WANTED WHICH WERE REMOTE LOCKING AND THE CAR FINDER ALARM.
My Ratings Total 57%
How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent
1
How satisfied were you with the vehicle standard? 1=Poor 5=Excellent
1
How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent
4
How satisfied were you with the price you paid? 1=Poor 5=Excellent
5
How would you rate the over all experience? 1=Poor 5=Excellent
3
Would you use this supplier again?
May Be
Car Rental Company: Budget Rent A Car
Pick Up Location: (MIA) Miami International Airport, Miami, Florida
Vehicle Received: Economy 4dr A/C
Date of Collection: Aug 7 2008
Age of Lead Driver: 55+
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