(SFB) Sanford Airport, Orlando, Florida – Mr PHILIP MCGUIRE

STAFF BEHIND DESK WERE NOT INTRESRED IN YOU IF YOU WERE NOT WILLING TO UP GRADE OR TAKE OUT EXTRA INSURANCE/HAD ALOT OF TROUBLE TRYING TO GET MY CAR WHICH IWAS SUPPOSED TO GET /HAD TO GO TO CUSTOMER SERCIVES TO GET IT SORTED OUT

My Ratings Total 47%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

1

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

3

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

1

How satisfied were you with the price you paid? 1=Poor 5=Excellent

5

How would you rate the over all experience? 1=Poor 5=Excellent

2

Would you use this supplier again?

No

Car Rental Company: Dollar Rent A Car

Pick Up Location: (SFB) Sanford Airport, Orlando, Florida

Vehicle Received: Sports Utility Vehicle A/C

Date of Collection: Aug 30 2008

Age of Lead Driver: 35-44

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