(MIA) Miami International Airport, Miami, Florida – Mr FRANCISCO JAVIER SANTOS

Spite a known car was booked through you, the supplier did not have such car ready, the alternative they offered did not meet our needs, we have to go to the garage and check by our selves a better alternative car. On top of this we have to follow item by item all contracted items in the voucher as supplier just passed by them without add them in his contract. I do not know if this is normal or not but just to let you know. Regards

My Ratings Total 64%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

2

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

4

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

3

How satisfied were you with the price you paid? 1=Poor 5=Excellent

4

How would you rate the over all experience? 1=Poor 5=Excellent

3

Would you use this supplier again?

May Be

Car Rental Company: Budget Rent A Car

Pick Up Location: (MIA) Miami International Airport, Miami, Florida

Vehicle Received: 4×4 8 Seater A/C

Date of Collection: Aug 9 2008

Age of Lead Driver: 35-44

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