(MIA) Miami International Airport, Miami, Florida – Mr Kevin Taylor

Having used Budget before from Sanford with no problems, I would have reservations about using them again from Miami as used for this hire. $16 for picking the car up 1 hr early and $31.19 for returning 10 mins late. Also the offer when booked was free upgrade to an intermediate size car, Budget had no record of this and a group C car was given. Overall a bit disappointed with this hire.

My Ratings Total 37%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

3

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

2

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

3

How satisfied were you with the price you paid? 1=Poor 5=Excellent

1

How would you rate the over all experience? 1=Poor 5=Excellent

1

Would you use this supplier again?

No

Car Rental Company: Budget Rent A Car

Pick Up Location: (MIA) Miami International Airport, Miami, Florida

Vehicle Received: Intermediate 4dr A/C (Free upgrade to the Full Size 4dr)

Date of Collection: Oct 19 2008

Age of Lead Driver: 35-44

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