(SFB) Sanford Airport, Orlando, Florida – Miss K Whitehead

I was very happy to find that the car was enabled with Sunpass & Epass at an extra charge of just $1.50pd or $7.50 for the week. On the last day I used this service expecting to be charged the $1.50 plus any tolls that I went through, but was instead told that I would be charged for the whole time that I had the car. The tolls only came to about $3, had I known i would have withdrawn the cash! Very disappointed with that!

My Ratings Total 74%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

4

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

4

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

4

How satisfied were you with the price you paid? 1=Poor 5=Excellent

4

How would you rate the over all experience? 1=Poor 5=Excellent

4

Would you use this supplier again?

May Be

Car Rental Company: Budget Rent A Car

Pick Up Location: (SFB) Sanford Airport, Orlando, Florida

Vehicle Received: Economy 2dr A/C

Date of Collection: May 15 2008

Age of Lead Driver: 18-24

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