(TPA) Tampa International Airport, Tampa , Florida – Mr Ronald Smith

The problem I had was lack of response from your own customer care staff. I had a problem when in Florida and placed 3 messages in the customer care section of My Booking. I received no response but was able to resolve the problem directly with the supplier, by myself.

My Ratings Total 80%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

5

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

4

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

3

How satisfied were you with the price you paid? 1=Poor 5=Excellent

4

How would you rate the over all experience? 1=Poor 5=Excellent

4

Would you use this supplier again?

Yes

Car Rental Company: Budget Rent A Car

Pick Up Location: (TPA) Tampa International Airport, Tampa , Florida

Vehicle Received: Compact 4dr A/C (Free upgrade to the Intermediate 4dr)

Date of Collection: May 15 2008

Age of Lead Driver: 55+

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