(MCO) Orlando International Airport, Orlando, Florida – Mr Alan Crocker

Insufficient staff to deal with customers collecting their cars at the airport caused a wait of almost half an hour hence my rating of 3 for the first question.

My Ratings Total 77%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

3

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

4

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

4

How satisfied were you with the price you paid? 1=Poor 5=Excellent

4

How would you rate the over all experience? 1=Poor 5=Excellent

4

Would you use this supplier again?

Yes

Car Rental Company: Budget Rent A Car

Pick Up Location: (MCO) Orlando International Airport, Orlando, Florida

Vehicle Received: Compact 4dr A/C (Free upgrade to the Intermediate 4dr)

Date of Collection: Jul 30 2008

Age of Lead Driver: 45-54

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