(SFB) Sanford Airport, Orlando, Florida – Mr Barry Smith

This is the second time I have used this company in 3 months and although an upgrade was supposed to be included i was told that none was available when collecting the car. this seems unusual as an upgrade was available if I was prepared to pay extra!

My Ratings Total 54%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

2

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

2

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

2

How satisfied were you with the price you paid? 1=Poor 5=Excellent

4

How would you rate the over all experience? 1=Poor 5=Excellent

3

Would you use this supplier again?

May Be

Car Rental Company: Budget Rent A Car

Pick Up Location: (SFB) Sanford Airport, Orlando, Florida

Vehicle Received: Intermediate 2dr A/C (Free upgrade to the Full Size 2dr)

Date of Collection: May 29 2008

Age of Lead Driver: 35-44

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