Sanford International Airport, Sanford , Florida – Mr Derek John Havers

First car had flat tyre, 2nd car needed oil change, 3rd car in wrong bay and that was even before we left the airport. Car had to be changed after 3 days due to gearbox fault. The staff were helpful but it was just hassle that you don’t want on holiday. Been to the USA more than a dozen times and never had problems before but always used ‘holiday autos’ going back in December and booked through them again.

My Ratings Total 57%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

4

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

2

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

4

How satisfied were you with the price you paid? 1=Poor 5=Excellent

3

How would you rate the over all experience? 1=Poor 5=Excellent

2

Would you use this supplier again?

May Be

Car Rental Company: Dollar Rent A Car

Pick Up Location: Sanford International Airport, Sanford , Florida

Vehicle Received: Full Size 4dr A/C

Date of Collection: Jun 19 2008

Age of Lead Driver: 45-54

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