Offer said a free upgrade. We weren’t given the fre upgrade & when I realised I tried to ring Budget for 4 days but the phone just rang out at the branch. I tried customer services but they said ring the branch or go in person. We were too far away to drive back to the airport branch & unable to get them to answer the phone. Always double check your car type before leaving the rental office as you have no chance after!
My Ratings Total 30%
How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent
2
How satisfied were you with the vehicle standard? 1=Poor 5=Excellent
1
How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent
1
How satisfied were you with the price you paid? 1=Poor 5=Excellent
3
How would you rate the over all experience? 1=Poor 5=Excellent
1
Would you use this supplier again?
No
Car Rental Company: Budget Rent A Car
Pick Up Location: (MCO) Orlando International Airport, Orlando, Florida
Vehicle Received: Intermediate 2dr A/C (Free upgrade to the Full Size 2dr)
Date of Collection: May 3 2008
Age of Lead Driver: 25-34
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