(SFB) Sanford Airport, Orlando, Florida – Mr RONALD ALDERSON

The car was available from Alamo at Sandford airport. The car voucher from Alamo stated we had paid for a basic 2 door car when we had paid via US Rent A Car for a premium 4 door car. The error on the paperwork was with Alamo and the staff would not accept this. Currently emailing Alamo of our disastifaction with their pick up procedures.

My Ratings Total 47%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

1

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

5

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

1

How satisfied were you with the price you paid? 1=Poor 5=Excellent

2

How would you rate the over all experience? 1=Poor 5=Excellent

3

Would you use this supplier again?

No

Car Rental Company: Alamo Rent A Car

Pick Up Location: (SFB) Sanford Airport, Orlando, Florida

Vehicle Received: Full Size 4dr A/C

Date of Collection: Sep 6 2008

Age of Lead Driver: 55+

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