(SFB) Sanford Airport, Orlando, Florida – Mr Stuart Jones

Upon arrival we were greeted by 1 member of staff who serviced both the Avis and Budget queue’s alternately. Adding upto an hour wait for car allocation. Not what you need after a 9 hour flight. This is not a complaint about the actual member of staff who was doing his best under such conditions.

My Ratings Total 54%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

1

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

4

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

3

How satisfied were you with the price you paid? 1=Poor 5=Excellent

3

How would you rate the over all experience? 1=Poor 5=Excellent

3

Would you use this supplier again?

May Be

Car Rental Company: Budget Rent A Car

Pick Up Location: (SFB) Sanford Airport, Orlando, Florida

Vehicle Received: Economy 2dr A/C

Date of Collection: May 22 2008

Age of Lead Driver: 35-44

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