As novice to the Car Hire scene in the US my only criticism of the supplier (BudgetI is that they did not run over the do’s and don’ts with the car (Fuel filling, lifting the roof etc) without a manual in the car. We sussed it out pretty quickly but it would have been good to get a quick show around. Also they didn’t explain the system for returning the car – I was concerned about being charged for some minor scuffs on the bumper from a previous hirer but when I returned the car I found Budget already had the details of any damage on computer. Overall I thought 400 quid for a convertible Mustang for 11 days (Including GPS hire, full tank of fuel, full insurances for 2 drivers) to be extremely good value. I’ll definitely use US Rent a Car again and now I know how Budget work will almost certainly use them too.
My Ratings Total 90%
How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent
4
How satisfied were you with the vehicle standard? 1=Poor 5=Excellent
4
How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent
4
How satisfied were you with the price you paid? 1=Poor 5=Excellent
5
How would you rate the over all experience? 1=Poor 5=Excellent
5
Would you use this supplier again?
Yes
Car Rental Company: Budget Rent A Car
Pick Up Location: (MCO) Orlando International Airport, Orlando, Florida
Vehicle Received: Convertible 2dr A/C
Date of Collection: May 29 2008
Age of Lead Driver: 35-44
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