Faro (Portugal) – Mr Renazi

Holiday Autos are cheap, but you get what you pay for.
Europcar in Faro refused to recognise Holiday Autos as the company, and wanted to charge me for extra insurance and then for an extra day because they did not agree with the days rental agreement with Holiday Autos (and they were rude, inefficient and incompetent as well!).
I had a slighty more epxensive quote from Avis, and now I wish I had gone with Avis, as I usually do on all holidays.
I will know next time.

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

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How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

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How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

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How satisfied were you with the price you paid? 1=Poor 5=Excellent

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How would you rate the over all experience? 1=Poor 5=Excellent

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Would you use this supplier again?

No

Car Rental Company: Holiday Auto’s / Europcar

Pick Up Location: Faro, Portugal

Vehicle Received: Intermediate 2dr

Date of Collection: 11/9/09

Age of Lead Driver: 35-44

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