Alamo Rent-A-Car Phoenix International Airport – Mr R Forth

I was offered an upgrade for $60 [which has tax on top which I was not told!] which I declined.

In the garage the only cars available at the level I had purchased [economy] where the very compact cars for which I had been given the hard sell.

When I returned the car the returns agent was appalled at what I described as she told me the desk agents know very well economy cars are rarely available!

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