Review Car Rentals with rent A cars » Auto Europe http://www.rentacars.co.uk/car-hire The Car Hire Opinions and Review Site Wed, 30 Dec 2009 11:43:55 +0000 http://wordpress.org/?v=2.8.5 en hourly 1 Belfast International Airport – Tricia Smith http://www.rentacars.co.uk/car-hire/index.php/2009/10/27/belfast-international-airport-tricia-smith/ http://www.rentacars.co.uk/car-hire/index.php/2009/10/27/belfast-international-airport-tricia-smith/#comments Tue, 27 Oct 2009 15:39:03 +0000 admin http://www.rentacars.co.uk/blog/?p=9568
  • Car Hire in Spain with Auto-Europe – Mr Plummer
  • Luxor Hotel, Las Vegas, Nevada – Miss Tricia Farrow
  • (SFB) Sanford Airport, Orlando, Florida – Mr D Smith
    • ]]>     We ordered and paid for an Intermediate car for 4 days with Auto Europe. When we arrived at Belfast airport we had to use the Budget desk where we were immediately told that they were going to downgrade us as they had no intermediate cars. We asked if there was a refund and after they phoned Auto-Europe we were told we would have sort this when we returned home. We have made several phone calls emails and written letters and still not rec’d a refund. The car we were given was a Peugot 308 which is classed as a compact car. Had we wanted a compact car we would have booked one and saved ourselves some money. Nobody has ever contacted us. WE WILL NEVER USE AUTO EUROPE AGAIN IT IS THE PRINCIPLE MORE THAN ANYTHING

    My Ratings Total N/A

    How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

    0

    How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

    0

    How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

    0

    How satisfied were you with the price you paid? 1=Poor 5=Excellent

    0

    How would you rate the over all experience? 1=Poor 5=Excellent

    0

    Would you use this supplier again?

    No

    Car Rental Company: Auto Europe Car Hire

    Pick Up Location: United Kingdom (Belfast)

    Vehicle Received: Compact Car

    Date of Collection: 12/8/9

    Age of Lead Driver: 35-44

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    Related posts:

    1. Car Hire in Spain with Auto-Europe – Mr Plummer
    2. Luxor Hotel, Las Vegas, Nevada – Miss Tricia Farrow
    3. (SFB) Sanford Airport, Orlando, Florida – Mr D Smith

    ]]>     http://www.rentacars.co.uk/car-hire/index.php/2009/10/27/belfast-international-airport-tricia-smith/feed/ 0     Car Hire in Spain with Auto-Europe – Mr Plummer http://www.rentacars.co.uk/car-hire/index.php/2009/10/27/car-hire-in-spain-with-auto-europe-mr-plummer/ http://www.rentacars.co.uk/car-hire/index.php/2009/10/27/car-hire-in-spain-with-auto-europe-mr-plummer/#comments Tue, 27 Oct 2009 15:35:28 +0000 admin http://www.rentacars.co.uk/blog/?p=9570
  • Holiday Autos AGP – Malaga (Spain) Mr Saunders
  • Malaga (AGP), Spain – Holiday Autos – Mrs Morgan
  • Palma Airport, Majorca, Spain – Mr Fitzpatrick
    • ]]>     Just returned from a week in Spain having used AutoEurop and would never use them again.
    They had no office at the airport so we had to ring to try and find where the rep was located and eventually found her standing between two pillars next to a Coca-cola machine. She then told us that we were unable to have the car that we’d ordered (a 2 door Citroen or similar) as clients had extended the time in which they wanted their hire cars. Instead we were given a large, noisy van that was for 5/6 people. After expressing our disatisfaction strongly we were promised that we would have a replacement the following day and that they would come to our hotel and change the cars over. The rep never called and after chasing and leaving messages we were eventually told that it would be two more days beofre we got a car that we wanted. Two days passed and there was no call and no car replacement. It was such bad service and we l never use them again.

    My Ratings Total 1n/a

    How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

    0

    How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

    0

    How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

    0

    How satisfied were you with the price you paid? 1=Poor 5=Excellent

    0

    How would you rate the over all experience? 1=Poor 5=Excellent

    0

    Would you use this supplier again?

    No

    Car Rental Company: Auto Europe

    Pick Up Location: Spain

    Vehicle Received: 2 door Citroen or similar

    Date of Collection: 07/08/09

    Age of Lead Driver: 35-44

    Was this review helpful?

    Related posts:

    1. Holiday Autos AGP – Malaga (Spain) Mr Saunders
    2. Malaga (AGP), Spain – Holiday Autos – Mrs Morgan
    3. Palma Airport, Majorca, Spain – Mr Fitzpatrick

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