Review Car Rentals with rent A cars

Alamo Rent-A-Car Phoenix International Airport – Mr R Forth

admin — Wed, 30 Dec 2009 11:43:55 +0000

I was offered an upgrade for $60 [which has tax on top which I was not told!] which I declined.

In the garage the only cars available at the level I had purchased [economy] where the very compact cars for which I had been given the hard sell.

When I returned the car the returns agent was appalled at what I described as she told me the desk agents know very well economy cars are rarely available!

usrentacar – (SFO) San Francisco International Airport Miss R Hutton

admin — Fri, 18 Dec 2009 15:16:25 +0000

After reading many satisfied customers comments about booking with usrentacar.com I decided to book my car hire through them. Words cannot describe how happy I was with the whole booking from beginning to end. The booking staff were fantastic, they were extremely helpful and made everything very easy. We booked with Alamo and were very happy with the car we received and the service they provided. The whole booking went very smoothly. I can honestly say I am extremely happy that I booked through usrentacar and I would highly recommend this company to everyone. Thanks again for everything and I look forward to using you to book any car hire in the future. Rochelle

My Ratings Total 100%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

How satisfied were you with the price you paid? 1=Poor 5=Excellent

How would you rate the over all experience? 1=Poor 5=Excellent

Would you use this supplier again?

Yes

Car Rental Company: usrentacar.com

Pick Up Location: SFO San Francisco International Airport

Vehicle Received: Sports Utility Vehicle

Date of Collection: 22/11/09

Age of Lead Driver: 35-44

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Alamo/U.S. Rent A Car (MCO) Orlando International Airport – Mr Neil Clarke

admin — Fri, 18 Dec 2009 15:07:32 +0000

We had to swop the first vehicle as it was in such a poor condition when we took it out of the dark parking garage. It had marks all over the interior and drove woeful. The second vehicle was marginally better but not good. U.S. Rent A Car service was fine but Alamo let us down.

My Ratings Total 70%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

How satisfied were you with the price you paid? 1=Poor 5=Excellent

How would you rate the over all experience? 1=Poor 5=Excellent

Would you use this supplier again?

Maybe

Car Rental Company: Alamo through U.S. Rent A Car

Pick Up Location: MCO Orlando International Airport

Vehicle Received: 15str Minivan

Date of Collection: 27/11/09

Age of Lead Driver: 35-44

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Holiday Autos AGP – Malaga (Spain) Mr Saunders

admin — Thu, 10 Dec 2009 13:34:11 +0000

reserved a car (2nd smallest class) with Holiday autos. They had teamed up with Record cars. Took 2 hours to get car the queue was so big. Car was worst I have ever got, 30,000km on the clock, couldn’t go over 80km/hr as it would shake, felt really unsafe, was dented, had to take out further insurance at airport with record.
All in all Would never use them again

My Ratings Total N/A

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

How satisfied were you with the price you paid? 1=Poor 5=Excellent

How would you rate the over all experience? 1=Poor 5=Excellent

Would you use this supplier again?

Car Rental Company: Holiday Auto’s

Pick Up Location: Malaga (Spain)

Vehicle Received: Compact 4dr

Date of Collection: 11/9/09

Age of Lead Driver: 35-44

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Avis JFK International – Mr Peeks

admin — Thu, 10 Dec 2009 13:19:18 +0000

DO NOT RENT FROM EVER!!!!!!!!!! such a rip off. AVIS SCAMS THEIR CUSTOMERS!!!!!

i would just like to comment on my rental experience out of JFK international airport. i arrived in new york off a flight from dublin. i had to get to pennsylvania that night to visit a very sick relative of mine. it was all last minute so of course i didn’t have time to make a proper reservation. i’ve rented with avis before and it’s ALWAYS been a great experience. when i was sorting out a car with the representative he assigned me a death trap (kia rio) and then proceeds to charge me $120.99 a day. the best rate they had, he claimed. waaaaaay overpriced if you ask me but again, i was in a hurry to get to PA, i agreed and was on my way. on my way back from central PA i gave plenty of time in order to return the car. i hit traffic right after exiting I-80 onto I-287. what should have been a 1.5 hour car trip took me 5 hours. anyone who is in traffic for that long can understand my frustration. i knew i couldn’t make it back to JFK in time so a closer option was nanuet, ny. when i dropped the car off i explained my situation and even though i was 3 hours late returning the car i was charged for a whole day. another $120.99!! this is ridiculous to me. it’s a kia rio!! i feel completely scammed and i’m soooo disappointed in avis. i called customer service to inquire about my issue the refund was not approved. the second time i called to inquire they said i would be credited with half a day. i appreciate that but i was still charged for the other half of the day i wasn’t driving the car. if i would have known this to be the outcome i would have kept the car for a half a day longer to get my money’s worth. i will never use avis again. my father is a rewards member and has been for years and after this disaster he has vowed never to use avis again as well. i am extremely disappointed with my experience and especially coming from one of the most traveled through airports in the world. i know you have the right to raise your rates but to charge that much for a bottom line car is ridiculous. i will be sure to share my experience on every car rental review website so this never happens to anyone else.

My Ratings Total 0%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

How satisfied were you with the price you paid? 1=Poor 5=Excellent

How would you rate the over all experience? 1=Poor 5=Excellent

Would you use this supplier again?

Car Rental Company: Avis Rent A Car

Pick Up Location: JFK (America)

Vehicle Received: Compact 4dr

Date of Collection: 07/08/09

Age of Lead Driver: 35-44

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Car Hire 3000 Faro Airport – Mr Lee Morris

admin — Wed, 09 Dec 2009 11:21:56 +0000

Booked with them at the beginning of the year, at what they said was an unbeatable price. 2 weeks before I was due to depart I checked their website and they were 100 cheaper than I had paid. When I called them they said “tough”. Awful customer services.

My Ratings Total 21%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

How satisfied were you with the price you paid? 1=Poor 5=Excellent

How would you rate the over all experience? 1=Poor 5=Excellent

Would you use this supplier again?

Car Rental Company: Car Hire 3000

Pick Up Location: Faro Airport

Vehicle Received: 7str Minivan

Date of Collection: 17/10/09

Age of Lead Driver: 55+

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Alamo Rent A Car, Florida Car Hire .net (MCO) Orlando International Airport – Mr Wilkinson Thomas Harold

admin — Wed, 09 Dec 2009 10:49:24 +0000

we were impressed with how simple both the collection and the drop off system was. (no stress involved).

My Ratings Total 100%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

How satisfied were you with the price you paid? 1=Poor 5=Excellent

How would you rate the over all experience? 1=Poor 5=Excellent

Would you use this supplier again?

Yes

Car Rental Company: Alamo Rent A Car

Pick Up Location: (MCO) Orlando International Airport, Orlando, Florida

Vehicle Received: 7str Minivan – Chev Uplander

Date of Collection: 20/11/09

Age of Lead Driver: 55+

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Budget Rent A Car (MCO) Orlando International Airport – Mr Jamie Last

admin — Wed, 09 Dec 2009 10:44:35 +0000

Dreadfull…. Poor service and a car poorly maintained and in poor broken and tatty condition. Dirty inside and out. And, not even the car I ordered but a poor substitute……. Awfull will not touch them again.

My Ratings Total 27%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

How satisfied were you with the price you paid? 1=Poor 5=Excellent

How would you rate the over all experience? 1=Poor 5=Excellent

Would you use this supplier again?

Car Rental Company: Budget Rent A Car

Pick Up Location: (MCO) Orlando International Airport, Orlando, Florida

Vehicle Received: Convertible

Date of Collection: 14/11/09

Age of Lead Driver: 45-54

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Location Guide California

admin — Fri, 04 Dec 2009 14:46:11 +0000

California Location Guide

California – The Golden State

The legend of California , the embroidered image portrayed by Hollywood ’s worldwide film and television industry, really does exist. Days are warm and sunny, the mansions of Beverley Hills are the height of luxury, beautifully-sculpted bodies roller-blade along the beachfront boardwalks, blonde-haired surfers compete for waves and the allure of Hollywood’s fame and fortune is as strong as ever.

Everyone either adores or despises the Golden State, the ’spoilt kid’ of the USA, who brushes off the barbs of envious resentment with indifference, confident in the knowledge that California offers one of the most varied and exciting places to live in America. The world-renowned cities of the West Coast are strung along miles of magnificent coastline with cliffs, soaring redwood forests and beaches. The high snow-capped Sierra Nevada Mountain Range and the magnificent glacier-carved valley of Yosemite National Park contrast with the shimmering heat of spectacular desert landscapes and the neat rows of leafy vineyards in the Napa Valley, one of the world’s best-known wine growing regions.

The Golden Gate Bridge , steep roller-coaster hills and the formidable island of Alcatraz are instantly recognisable images of San Francisco , while the welcoming beach lifestyle and family-fun attractions make San Diego a popular vacation destination. Undoubtedly the city with the most razzle-dazzle is Los Angeles , a high-energy conglomeration of wealthy neighbourhoods, beaches and excessive standards of living. It lives up to its reputation as ‘the entertainment capital of the world’ presenting the attractions of Hollywood , Universal Studios and Disneyland , as well as first-class shopping, fine restaurants and a lively nightlife.

As the most populous state in the USA , California is blighted by pollution, congested freeways, crime and overcrowded attractions, but it remains a leader in social tolerance, as well as being a forerunner in the film, entertainment and music industry. The state also lives with the constant threat of earthquakes, being cut through by the San Andreas Fault . Despite the ever-present fear that “the big one” will strike, California remains one of the most popular states in which to live work and play.

Los Angeles International Airport (LAX)

Location: The airport is situated 15 miles (24km) southwest of Los Angeles .

Time: GMT -6 (GMT -5 from the first Sunday in April to the last Sunday in October).

Facilities: Passenger services at the airport include ATMs and currency exchange, a business centre, baggage storgage, shops, restaurants and bars. Internet kiosks are located throughout the airport and the Travel Right Cafe in Terminal 4 has laptop connections.Cell phones can be rented in Arrivals. Facilities for the disabled are excellent.

Parking: There are six central car parks offering long and short-term parking that are connected to the terminals by the LAX shuttle bus.

Website: www.lawa.org

San Francisco International Airport (SFO)

Location: The airport is situated 14 miles (23km) south of San Francisco Time: GMT -8 (GMT -7 from the first Sunday in April to the last Sunday in October).

Facilities: There are banks, bureaux de change and ATMs available. Facilities for the disabled are very good. Other facilities include baggage storage, medical clinic, bars and restaurants, duty-free, shops, childcare and baby changing facilities, post office, tourist information and hotel reservations. There is a also a museum, library, art gallery and an aviation history museum within the terminal.

Parking: A long-term car park is situated two miles (3km) north of the airport and is linked by a free shuttle bus service. Short-term parking is available at the airport.

Website: www.flysfo.com

San Diego Lindbergh Field Airport (SAN)

Location: The airport is situated 2 miles (3km) north west of San Diego .

Time: GMT -6 (GMT -5 between the first Sunday in April and the last Sunday in October).

Facilities: Lifts, bathrooms and telephones cater for the disabled. Currency exchange and ATMs are available. Other facilities include bars and restaurants, postal services, shops, tourist information and hotel reservations.

Parking: On-site and several off-site car parks are available.

Website: www.san.org

Oakland International Airport (OAK)

Location: The airport is situated 12 miles (19km) from Oakland .

Time: Local time is GMT -8 (GMT -7 from April to October).

Facilities: ATMs, restaurants and bars are available in both terminals. Duty-free shopping, a business centre and left luggage services can be found in Terminal 1. Passengers with disabilities are well catered for, but those requiring wheelchairs should contact their airline in advance.

Parking: Hourly, daily and economy parking lots are open 24 hours and are linked to the two terminals by a free shuttle bus service every 10 minutes.

Website: www.oaklandairport.com

Location Guide Florida

admin — Fri, 04 Dec 2009 11:12:37 +0000

Florida Location Guide

Millions of pleasure-seekers can’t be wrong! Florida is North America’s favourite holiday destination and draws hordes of tourists all year round. The reason for the state’s popularity as a vacation station is its sunny climate and situation. Consisting of a peninsula jutting out into the Atlantic Ocean from the southeastern corner of the United States, Florida’s uneven coastline is indented with estuaries, bays, inlets, lagoons and rivers, creating ideal enclaves for the location of holiday resorts. Right in the south the peninsula ends in an arc of islands resting on coral reefs, known as the Florida Keys, today joined and accessed via a highway ending in Key West, the southernmost point of the United States.

After World War II, tourism development took off at a great pace, not to enhance its natural attractions, but in the form of building man-made ones. The central part of the state, particularly around Tampa and Orlando, has since become a theme park paradise for thrill seekers. Enticing venues offer everything from water slides to rollicking roller coasters, and themed animal habitats attract thousands to the accompanying resort hotels on the huge sites of Disney World, Sea World, Busch Gardens and other major resort operators.

The state’s biggest city, Miami, echoes the vibrancy of the rest of this holiday Mecca, with its soft white sandy beaches vying for attention with the city’s numerous attractions and colourful neighbourhoods.

Its famous Art Deco district and Latin American quarter are constantly thronged with visitors, many of them passengers from the hundreds of cruise ships that come and go in the bustling port. Within easy access from Miami are the Everglades, a marshy grass plain resonating with wildlife and filled with alligators.

Aptly named the ‘Sunshine State’, Florida can offer anything anyone seeks in a holiday, whether it be fine wining and dining, learning about space exploration, discovering endangered wildlife, riding a roller coaster or bronzing on one of its famous beaches.

Capital: Tallahassee

Governor: Jeb Bush, R (to Jan. 2007)

Lieut. Governor: Toni Jennings, R (to Jan. 2007)

Senators: Bob Graham, D (to Jan. 2005); Bill Nelson, D (to Jan. 2007)

Secy. of State: Glenda Hood , R (to Jan. 2007)

Atty. General: Charlie Crist, R (to Jan. 2007)

Chief Financial Officer: Tom Gallagher, R (to Jan. 2007)

Organized as territory: March 30, 1821

Entered Union (rank): March 3, 1845 (27)

Present constitution adopted: 1969

Motto: In God we trust (1868)

State Symbols:

flower orange blossom (1909)
bird mockingbird (1927)
song “Suwannee River” (1935)

Nickname: Sunshine State (1970)

West Palm Beach International Airport (PBI)

Location: The airport is located 4 miles (6km) west of Palm Beach.

Time: GMT -5 (GMT -4 between the first Sunday in April and the last Sunday in October).

Facilities: Passenger services at the airport include bars, shops and restaurants, ATMs, currency exhange, hotel reservations and travel insurance. The Traveler’s Service Center on the second floor offers meeting rooms and business facilities, including fax, internet and photocopying. Disabled facilities are good; those with special needs should contact their airline in advance. Parking: The airport has both long- and short-term parking adjacent to the terminal.

Website: www.pbia.org

Fort Lauderdale Hollywood International (FLL)

Location: The airport is located 25 miles (40km) north of Miami and minutes from the beaches of Fort Lauderdale.

Time: GMT -5 (GMT -4 between the first Sunday in April and the last Sunday in October).

Facilities: There are numerous ATMs, shops, bars and restaurants throughout the airport. Each terminal has a business centre with fax and photocopy facilities. Disabled facilities are good; those with special needs should contact their airline in advance.

Parking: There is plenty of parking available adjacent to the airport.

Website: www.fll.net

Miami International Airport (MIA)

Location: The airport is located 9 miles (15km) west of central Miami.

Time: GMT -5 (GMT -4 from the first Sunday in April to the last Sunday in October).

Facilities: There are numerous restaurants, bars, cafes and fast food chains available 24 hours. Dozens of shops, including duty-free, are available. The airport also has ATMs, bureaux de change, barber shop/hair salon, chapel, a health club, an art gallery and a rooftop swimming pool. Facilities for the disabled are good.

Parking: Miami International Airport’s long-term parking facilities consist of two multi-level parking garages. Short-term parking is available in the same area, at higher rates. For more information call +1 (305) 876 7536.

Website: www.miami-airport.com

Orlando International Airport (MCO)

Location: The airport is situated 7 miles (11km) southeast of Orlando.

Time: GMT -5 (GMT -4 between the first Sunday in April and the last Sunday in October).

Facilities: Passenger services at the airport include ATMs, currency exchange, information centres, internet kiosks and postal services. There are a wide variety of bars, restaurants and shops, including duty free. The Kennedy Space Center, Disney, Universal Studios and Sea World all have their own branded shops. Facilities for the disabled are good; those with special needs should contact their airline in advance.

Parking: There are three parking lots are adjacent to the main terminals and three further away.

Website: www.orlandoairports.net

Jacksonville International Airport (JAX)

Location: The airport is situated 18 miles (29km) north of downtown Jacksonville, about one mile west of I-95 (exit 363-B)..

Time: GMT -5 (GMT -4 between the first Sunday in April and the last Sunday in October).

Facilities: The airport has numerous ATMs, bars, cafes, restaurants and shops.

Parking: Both long-term and short-term parking is available next to the terminal building.

Website: www.jaxairports.org

Tampa International Airport (TPA)

Location: The airport is located 4 miles (6km) west of downtown Tampa. Time: GMT -5 (GMT -4 between the first Sunday in April and the last Sunday in October).

Facilities: The airport has a bank, ATMs, bureaux de change, a shopping mall and several restaurants, bars and cafes. The business centre at the airport offers internet access, fax and photocopy facilities. The Airport Marriott (located in the terminal) has its own business center and conference rooms. Disabled facilities are good, those with special needs should advise their airline in advance.

Parking: Both short- and long-term parking is available adjacent to the terminal.

Website: www.tampaairport.com