Review Car Rentals with rent A cars » (PHX) Phoenix International Airport

(PHX) Phoenix International Airport, Phoenix, Rest of USA – Mr Glen Leakey

admin — Sun, 01 Nov 2009 20:00:55 +0000

My Ratings Total 100%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

How satisfied were you with the price you paid? 1=Poor 5=Excellent

How would you rate the over all experience? 1=Poor 5=Excellent

Would you use this supplier again?

Yes

Car Rental Company: Dollar Rent A Car

Pick Up Location: (PHX) Phoenix International Airport, Phoenix, Rest of USA

Vehicle Received: Full Size 4dr A/C

Date of Collection: May 23 2008

Age of Lead Driver: 35-44

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(PHX) Phoenix International Airport, Phoenix, Rest of USA – Mr Daniele Bertin

admin — Sun, 01 Nov 2009 08:49:01 +0000

My Ratings Total 77%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

How satisfied were you with the price you paid? 1=Poor 5=Excellent

How would you rate the over all experience? 1=Poor 5=Excellent

Would you use this supplier again?

Yes

Car Rental Company: Dollar Rent A Car

Pick Up Location: (PHX) Phoenix International Airport, Phoenix, Rest of USA

Vehicle Received: Economy 2dr A/C

Date of Collection: Jun 15 2008

Age of Lead Driver: 25-34

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(PHX) Phoenix International Airport, Phoenix, Rest of USA – Mr Gerallt Williams

admin — Fri, 30 Oct 2009 05:39:19 +0000

Trouble free booking process-we’re returning customers!

My Ratings Total 97%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

How satisfied were you with the price you paid? 1=Poor 5=Excellent

How would you rate the over all experience? 1=Poor 5=Excellent

Would you use this supplier again?

Yes

Car Rental Company: Dollar Rent A Car

Pick Up Location: (PHX) Phoenix International Airport, Phoenix, Rest of USA

Vehicle Received: Economy 4dr A/C

Date of Collection: May 1 2008

Age of Lead Driver: 45-54

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(PHX) Phoenix International Airport, Phoenix, Rest of USA – Mr John Barnet-Lamb

admin — Fri, 30 Oct 2009 01:20:48 +0000

A bit of a stand in line at Phoenix but the vehicle, staff and price were excellent. (As usual)

My Ratings Total 97%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

How satisfied were you with the price you paid? 1=Poor 5=Excellent

How would you rate the over all experience? 1=Poor 5=Excellent

Would you use this supplier again?

Yes

Car Rental Company: Dollar Rent A Car

Pick Up Location: (PHX) Phoenix International Airport, Phoenix, Rest of USA

Vehicle Received: 7 Seater Minivan A/C

Date of Collection: May 1 2008

Age of Lead Driver: 55+

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(PHX) Phoenix International Airport, Phoenix, Rest of USA – Mr P Robinson

admin — Fri, 30 Oct 2009 00:19:34 +0000

the supplier were fantastic but when we had to contact you when we were delayed by one day your staff member was very unhelpfull and rather rude. we asked her if there would be a problem regarding our delay picking up the car, she told us there was no guarantee that a car would be available we asked her to e-mail dollar she did not. when we arrived at our destination there was no problem as it was the airlines fault that we were delayed. You should notify your staff that in the US they dont regard delays as a problem, according to your staff member we might not have a car and we would inccur extra charges for our unavoidable delay.

My Ratings Total 100%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

How satisfied were you with the price you paid? 1=Poor 5=Excellent

How would you rate the over all experience? 1=Poor 5=Excellent

Would you use this supplier again?

Yes

Car Rental Company: Dollar Rent A Car

Pick Up Location: (PHX) Phoenix International Airport, Phoenix, Rest of USA

Vehicle Received: Intermediate Sports Utility A/C

Date of Collection: May 29 2008

Age of Lead Driver: 35-44

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(PHX) Phoenix International Airport, Phoenix, Rest of USA – Mrs Nikela M Von Trotha Taylor

admin — Thu, 29 Oct 2009 21:14:02 +0000

Service was great. People friendly and competent, quick and professional. All in all a very positive experience.

My Ratings Total 96%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

How satisfied were you with the price you paid? 1=Poor 5=Excellent

How would you rate the over all experience? 1=Poor 5=Excellent

Would you use this supplier again?

Yes

Car Rental Company: Dollar Rent A Car

Pick Up Location: (PHX) Phoenix International Airport, Phoenix, Rest of USA

Vehicle Received: Intermediate Sports Utility A/C

Date of Collection: Jul 29 2008

Age of Lead Driver: 45-54

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(PHX) Phoenix International Airport, Phoenix, Rest of USA – Ms angela pawson

admin — Thu, 29 Oct 2009 04:26:59 +0000

My Ratings Total 100%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

How satisfied were you with the price you paid? 1=Poor 5=Excellent

How would you rate the over all experience? 1=Poor 5=Excellent

Would you use this supplier again?

Yes

Car Rental Company: Dollar Rent A Car

Pick Up Location: (PHX) Phoenix International Airport, Phoenix, Rest of USA

Vehicle Received: Intermediate Sports Utility A/C

Date of Collection: Apr 14 2008

Age of Lead Driver: 45-54

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(PHX) Phoenix International Airport, Phoenix, Rest of USA – Mr Richard Forth

admin — Thu, 29 Oct 2009 00:19:39 +0000

I had to change the car during the rental because I was given one with a temporary tag – who checks at 8pm after an 11 hour flight – that expired before my rental ended! The exchange was very poorly handled by quite obtuse and unhelpful staff but luckily the car was 3/4 empty and I did not have to pay – or so they said as I will not receive the card bill for 2 weeks yet. I am forced to continually use Dollar because of their price so I suppose I must expect that one gets what one pays for. Surely, though they can employ better staff without increasing the price much! Phoenix is consistently the worst of the 12 depots for Dollar that I have used. At most others the staff are just bored. Tampa though comes from a different mould where they are always very nice and friendly!

My Ratings Total 77%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

How satisfied were you with the price you paid? 1=Poor 5=Excellent

How would you rate the over all experience? 1=Poor 5=Excellent

Would you use this supplier again?

Yes

Car Rental Company: Dollar Rent A Car

Pick Up Location: (PHX) Phoenix International Airport, Phoenix, Rest of USA

Vehicle Received: Intermediate Sports Utility A/C

Date of Collection: Apr 6 2008

Age of Lead Driver: 55+

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(PHX) Phoenix International Airport, Phoenix, Rest of USA – Mr JEFFREY HILL

admin — Mon, 26 Oct 2009 23:42:33 +0000

Rubbish cars ,had 3 cars before we were satisfied,ruined our holiday for all the hassle.Never ever would I hire a car from Dollar again!!!!!!!!!!!!!!!! The staff were not customer friendly and could not care if we were happy or not!!!!!!!!!! I do not think I will be dealing with you again,because I would rather pay double the amount than have my holiday ruined.

My Ratings Total 27%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

How satisfied were you with the price you paid? 1=Poor 5=Excellent

How would you rate the over all experience? 1=Poor 5=Excellent

Would you use this supplier again?

Car Rental Company: Dollar Rent A Car

Pick Up Location: (PHX) Phoenix International Airport, Phoenix, Rest of USA

Vehicle Received: Intermediate 2dr A/C

Date of Collection: Jul 21 2008

Age of Lead Driver: 55+

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(PHX) Phoenix International Airport, Phoenix, Rest of USA – Mr Paul Johnson

admin — Mon, 26 Oct 2009 20:44:50 +0000

This is the third time I have used USRENTACAR,very good price,good service, good vehicles.I won’t be renting anywhere else!!!

My Ratings Total 100%

How satisfied were you with the collection process of the vehicle? 1=Poor 5=Excellent

How satisfied were you with the vehicle standard? 1=Poor 5=Excellent

How satisfied were you with the service you received from the staff? 1=Poor 5=Excellent

How satisfied were you with the price you paid? 1=Poor 5=Excellent

How would you rate the over all experience? 1=Poor 5=Excellent

Would you use this supplier again?

Yes

Car Rental Company: Dollar Rent A Car

Pick Up Location: (PHX) Phoenix International Airport, Phoenix, Rest of USA

Vehicle Received: Full Size 4dr A/C

Date of Collection: Mar 8 2008

Age of Lead Driver: 45-54

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